Return Policy

Easy shopping, simple returns - that's our promise. we're committed to making your shopping experience as seamless and worry-free as possible. We understand that there may be times when a purchase may not meet your expectations or your needs might change. When that happens, we make completing a return simple and convenient.

Most items can be returned for a refund or replacement/exchange within 30 days of delivery as long as they are in original or unused condition. For eligible items, you can enjoy free returns at many locations near you. For information on an item's return eligibility, please check the product detail page before placing your order. After placing an order, you can find relevant information on an item's return eligibility in your Order History.

A refund will be provided if the third-party seller has received the item, and determined that you are eligible for a refund. It can take up to 30 days for us to receive and process your return. In certain circumstances refund timeframes may be longer. If we need additional information about your return, we will notify you with instructions to contact Customer Service. For more information, please see our Refunds page.

Refund Timelines

Once we issue your refund, it may take additional time for your financial institution to make funds available in your account.

Return Window

Most items sold on .com can be returned within 30 days of delivery - some exceptions include:

Items That You Can't Return

Some products are non-returnable, such as the following:

· Perishables

· Products that may pose potential health and safety risks if returned

· Products with shipping restrictions

· Customized products made specifically for you

· Redeemable products

· Pharmacy products

· Pet medication products

· Certain digital products

· Automobiles

Additionally, products listed as "Final Sale" are non-returnable and non-refundable, including trading card games, specific discounted items, and items sold in the store that are $3 and less.

In the unlikely event that a non-returnable/Final Sale item arrives damaged, defective, or materially different from what was ordered, please contact Customer Service.

Initiating a Return

To initiate a return on an item that's eligible for return, simply go to Your Orders and click on "Return Items" button next to the item. Detail instructions can be found in this video.

Third-Party Seller Returns

When you order from a third-party seller that fulfills and ships their own inventory, your return is sent back to the seller instead . Sellers must offer one of the following:

· A return address within the United States where you can ship the item

· A prepaid return label; or

· A full refund without requesting the item be returned

For more information about returns to sellers, please refer to Returns to Third-Party Sellers.

Return Fees

While returns are generally free, certain situations or item conditions may incur fees. Note that an item cannot be sent back to you after it has been returned (except certain Amazon Luxury items that incur 100% damage fees).

Heavy and/or Bulky Items

Items that are considered heavy and/or bulky:

· Weigh 50 lbs or more.

· The longest side (when packed) exceeds 59 inches.

· The item’s girth exceeds 130 inches (girth = length + 2 * (width + height)).

These returns may incur a return shipping fee that is variable based on the item’s weight, dimensions, and handling requirements. Some returns may require an appointment for a home collection by a specialty carrier team. Additional fees may apply for returns to third-party sellers. For more information about returns to sellers, please refer to Returns to Third-Party Sellers.

Discounted Purchases

If you return an item that was part of a discount qualification, we will reduce your refund to account for the return.

Returning a Gift

Go to the Returns page. Use the 17-digit order number, for example 123-1234567-1234567 (add: "how do I find this?" hover-over link) on your packing slip that came with your item or on the digital gift receipt, to initiate a return. If you can't locate the order number, ask the gift giver. If you need an exchange or replacement, you'll need to return the gift and place a new order.

· Kindle books you receive as a gift are eligible for exchange for an Amazon.com Gift Card before acceptance.

Global Store Returns

including Resale, can be returned within 30 days of delivery, with some exceptions:

· For most Global Store returns, you will be provided with a pre-paid UPS return label which allows you to return the item(s) to any UPS drop-off point located across the US.

· Not all Global Store products are eligible for a prepaid return. In this case, you will need to return the item at your own expense. We recommend you return the item(s) using a trackable method at the carrier of your choice.

· It can take up to 25 days for an item to reach us once you return it. Once the item is received and processed at our fulfillment center, it takes two business days for the refund to be processed and 3-5 business days for the refund amount to show up in your account.

· will automatically refund up to $20 for return postage costs on receipt of the item. If your return postage costs exceed $20, you may contact Customer Service to request a refund of the remaining postage cost. If you return a defective, damaged or incorrect item, you'll be refunded the full postage cost, as well as your Import Fees Deposit, once your return is processed.

Special Delivery Service Returns

Items delivered with "Deluxe Delivery & Unpack" and "Deluxe Delivery & Assembly" services qualify for an Instant Return at the point of delivery. Please visit our Special Delivery Options page for more details.

Product Warranties

Please contact the manufacturer directly for product registration and warranty-related information. A manufacturer warranty may not cover used products offered on . Review the manufacturer warranty details on the product detail page for coverage or contact the manufacturer directly.

Unintended Item(s) in My Return

If you accidentally sent the wrong item , please contact Customer Service as soon as possible. Note that we may not be able to locate mistakenly sent items and are unable to provide compensation in these cases. does not store items sent in error and will handle (and/or dispose) such items at our discretion.

Returning Items Purchased in a Bundle

You must return all items purchased in a Bundle with Savings to receive a refund. Partial refunds are not available.

Note:

offers a convenient return service for reasonable use by our customers. Should customers abuse this service, we may adjust its availability.

For any return, may require additional information and documentation (such as a government-issued photo identification) during the processing of a return to help determine whether to provide a refund/replacement. reserves the right to take additional actions to prevent fraud or abuse (including denial of returns, refunds or exchanges, or imposing return fees). may modify this policy at any time.